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Treatment of Client Policy

The Halifax Citadel Society strives to deliver excellent customer service to its clients in a safe, timely, and dignified manner. Accordingly, we wish to advise prospective or current clients that, in our dealings with you, we will:

  1. Only ask you for information necessary for us to deliver the service you are requesting.

  1. Strive to protect against all improper access to information you have given us by safeguarding its collection, review, transmission and storage.

  1. Ensure that the facilities which we operate offer appropriate levels of accessibility and privacy.

  1. Inform you of what you can expect from any services that we offer either through verbal, print or electronic means.

If you need additional information regarding this policy or wish to comment on any aspect of service relating to the above, please do not hesitate to contact us by phone (902) 426-1990 or email [email protected]



All donations received are used to bring history to life at the Halifax Citadel National Historic Site of Canada, by hiring young men and women to portray the British Garrison in Halifax at the time of our nation's birth.